Terms and Conditions
General terms and conditions with customer information
1. Scope
2. Conclusion of contract
3. Prices and payment terms
4. Delivery and shipping conditions
5. Right of withdrawal
6. Retention of title
7. Liability for defects
8. Redemption of gift vouchers
9. Redeeming promotional vouchers
10. Applicable Law
11. Place of Jurisdiction
12. Information on online dispute resolution
1. Scope
1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) of “ABERG MANUFAKTUR powered by AHD Tool-Solution UG
(limited liability) / Adrian Bonemberg" (hereinafter referred to as "Seller"), apply to all contracts
a consumer or entrepreneur (hereinafter referred to as “customer”) with the seller via the information provided by the seller
the goods offered in his online shop. The inclusion of the customer's own conditions
is contradicted unless otherwise agreed.
1.2 These General Terms and Conditions apply accordingly to the purchase of vouchers, if and to the extent not expressly stated
Different arrangements are made.
1.3 Consumer is any natural person who concludes a legal transaction for a purpose that is predominantly
cannot be attributed to either their commercial or independent professional activity.
1.4 Entrepreneur is a natural or legal person or a partnership with legal capacity that
Concluding a legal transaction in the exercise of their commercial or independent professional activity
acts.
2. Conclusion of contract
2.1 The presentation of the goods, particularly in the online shop, does not constitute a binding offer from the seller
represents.
2.2 First, the customer places the selected goods in the shopping cart. The next step begins
Ordering process in which all necessary data for order processing is recorded.
At the end of the ordering process, a summary of the order and contract data appears.
Only after confirming this order and contract data by clicking on the order process
button, the customer makes a binding offer to purchase the goods contained in the shopping cart.
2.3 The Seller accepts the Customer's offer through the following possible alternatives:
- Sending a written order confirmation or an order confirmation in text form (fax or email)
or
- Request for payment from the customer after placing the order
or
- Delivery of the ordered goods
The first alternative that occurs is decisive for the time of acceptance.
The period for accepting the offer begins on the day after the customer sends the offer and
ends at the end of the fifth day following the sending of the offer. Does the seller take it?
If the customer fails to make an offer within the aforementioned period, this constitutes rejection of the offer
The customer is then no longer bound to his declaration of intent.
2.4 The contract text of the contract concluded between the seller and the customer is determined by
saved by the seller. The contract text is stored on the seller's internal systems. The
The customer can view the general terms and conditions on this page at any time. The order details
The cancellation policy and the general terms and conditions will be sent to the customer by email. After completing the order
The contract text is accessible to the customer free of charge via their customer login, provided they have a customer account
has opened.
2.5 All entries made are displayed before clicking the order button and can be made by the customer
viewed before sending the order and by pressing the back button in the browser or the
usual mouse and keyboard functions can be corrected. In addition, the customer has, if available,
Buttons are available for correction, which are labeled accordingly.
2.6 The contract language is German.
2.7 It is the customer's responsibility to provide a correct email address for contacting and processing the order
and to set the filter functions so that emails relating to this order are delivered
can be.
3. Prices and payment terms
3.1 The prices displayed are final prices including statutory sales tax, unless otherwise
is agreed.
If additional shipping costs apply, this can be found in the product description.
3.2 If delivery is made to non-EU countries, additional customs duties, taxes or fees may apply
Customers must pay the relevant customs or tax authorities or credit institutions.
The customer is advised to check the details with the relevant establishments or authorities before ordering
to inquire.
3.3 The customer can select the payment methods that are available in the online shop.
3.4 If payment is made in advance by bank transfer, payment is due immediately, unless otherwise agreed
Conclusion of contract due.
3.5 When paying via SEPA direct debit, the purchase price is due after the deadline for issuing the payment has expired
Advance information on payment and due after a SEPA direct debit mandate has been issued.
Advance information is the seller's announcement to the customer that his account will be processed using SEPA direct debit
is charged and can, for example, take the form of an invoice or a contract.
The amount will be collected when the goods leave the warehouse and the deadline for advance information
has expired.
If the account cannot be redeemed due to insufficient funds or incorrect bank details
If the direct debit is impossible, the customer must bear the costs of the chargeback if this is his responsibility
has. The same applies in the event of an objection by the customer if he was not entitled to do so.
The seller reserves the right to check the customer's creditworthiness before carrying out the SEPA direct debit
to reject this payment method if the credit check is negative.
3.6 When paying via "PayPal", the payment is processed via PayPal (Europe) S.à rl et Cie, SCA, 22-
24 Boulevard Royal, L-2449 Luxembourg. Paypal’s terms of use apply. These are under
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
3.7 When paying via “PayPal direct debit”, the claim will be collected by PayPal after a payment is issued
SEPA direct debit mandate and after expiry of the deadline for advance information on behalf of the seller from
Customer's bank account. Advance information is the seller's announcement to the customer that his
Account is debited using SEPA direct debit and can, for example, in the form of an invoice or a
contract happened. The direct debit may be due to insufficient funds in the account or due to the statement
incorrect bank details cannot be redeemed or the customer objects to the debit without doing so
To be entitled, the customer has the costs arising from the chargeback of the respective credit institution
Fees to be borne if he is responsible for this. The remaining contractual relationship as well as rights and obligations
towards the seller and the seller remain unaffected by payment by direct debit.
3.8 When paying via “PayPal installment payment”, the customer concludes a partial payment contract with PayPal.
If PayPal allows payment via “PayPal installment payment”, the customer has to pay the invoice amount at the rate of
Paypal has to pay to PayPal according to the conditions set out in PayPal's payment portal
Paypal's terms of use apply, which you can find here:
[url]https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=de_DE[/url]
The remaining contractual relationship as well as rights and obligations towards the seller and the seller remain
unaffected by this payment method.
3.9 When paying by invoice via “PayPal invoice”, the payment is processed by PayPal.
The purchase price is due after delivery of the goods and is due to PayPal within 30 days of receipt of the invoice
to be paid unless another payment term is specified.
Purchasing on account requires a successful credit check by PayPal.
If the customer is allowed to purchase on account after checking the creditworthiness, the seller will pay his claim
to PayPal, therefore payments can only be made to PayPal with a debt-discharging effect.
The remaining contractual relationship as well as rights and obligations towards the seller and the seller remain
unaffected by this payment method.
Otherwise, the general terms and conditions of use for the use of PayPal's purchase on account apply:
https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
3.10 When paying via “SOFORT”, the payment is processed via the payment service provider SOFORT
GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “SOFORT”). To use the payment method
To be able to do this, the customer needs an online banking account that has been activated to participate in “SOFORT”.
PIN/TAN procedure with which he can authenticate himself accordingly during the payment process and the
Can confirm payment instructions to “SOFORT”. Payment will be made immediately upon completion
Payment process carried out by “SOFORT” and debited from the customer’s bank account. further information
for the “SOFORT” payment method can be found on the Internet at https://www.klarna.com/sofort/.
3.11 The seller also offers the customer the opportunity to specify the purchase price for certain specific items
to finance the designated items through the seller's partner bank. The following requirements must be met
be fulfilled for this:
- The customer has a checking account with a German bank or savings bank.
4. Delivery and shipping conditions
4.1 Goods are delivered by shipping to the delivery address specified by the customer.
Deviating from this is the payment made by the customer at the time of payment via PayPal
The delivery address provided is decisive.
4.2 Delivery by freight forwarder is carried out “free curbside” i.e. to the address closest to the delivery address
public curb. This only applies if there is nothing in the seller's shipping information
otherwise arises and nothing else has been agreed.
4.3 Incurs incurred by the seller due to the provision of an incorrect delivery address or an incorrect addressee
or other circumstances that lead to the impossibility of delivery, additional costs, these are borne by the
to replace the customer, unless he is not responsible for the incorrect information or impossibility. The same applies to the
In the event that the customer was temporarily prevented from accepting the service, unless the seller has
The service was adequately announced to him in advance. Excluded from this regulation are the costs of
Return if the customer has effectively exercised his right of withdrawal. Here it remains the legal one
or the arrangement made by the seller.
4.4 If self-collection has been agreed, the customer will be informed by the seller that the item he ordered
Goods are ready for collection. After receiving this email, the customer can return the goods after consultation with the
Pick up the seller at the seller's headquarters or at an agreed location. In this case none arise
Shipping.
4.5 Vouchers are provided to the customer in the following form:
- by email
- via download
- by post
5. Right of withdrawal
5.1 If the customer is a consumer, he or she generally has a right of withdrawal.
5.2 The seller's cancellation policy applies to the right of cancellation.
5.3 Consumers who are not members of the European Union at the time the contract is concluded
belong and their sole place of residence and delivery address at the time of conclusion of the contract is outside of
European Union, there is no right of withdrawal.
6. Retention of title
If the seller makes advance payment, the goods remain in the warehouse until the purchase price has been paid in full
Property of the seller.
7. Liability for defects
7.1 With regard to the warranty, the provisions of statutory liability for defects apply, insofar as these General Terms and Conditions apply
nothing different has been agreed.
7.2 The customer is asked to return delivered goods with obvious transport damage to the deliverer
complain and inform the seller of this. Failure to comply will have no impact
the customer's legal or contractual claims for defects.
8. Redemption of gift vouchers
8.1 Vouchers that were purchased via the seller's online shop
(“Gift vouchers”) can only be redeemed in the seller’s online shop.
8.2 Gift vouchers and remaining balance of gift vouchers can be used until the end of the third year
be redeemed after the year the voucher was purchased. Any remaining credit will be deducted until the expiry date
credited to the customer's voucher account.
8.3 Gift vouchers can only be redeemed before completing the ordering process. One
There will be no subsequent redemption.
8.4 Only one gift voucher can be redeemed per order. The redemption of several
Gift vouchers in one order are not possible.
8.5 Gift vouchers can only be redeemed for the purchase of goods.
The purchase of additional gift vouchers cannot be paid for using a voucher.
8.6 If the value of a gift voucher is not sufficient to pay for the respective order, the
One of the other payment methods offered can be used to pay the difference.
8.7 Credits on gift vouchers will not be paid out and will not bear interest.
8.8 The gift voucher is personal and may only be redeemed by the person named on it
is named. A transfer of the gift voucher to third parties is excluded. The seller has this
The right, but not the obligation, to check the material eligibility of the respective voucher holder.
9. Redeeming promotional vouchers
9.1 Vouchers that the seller offers as part of (promotional) campaigns with a specific period of validity
which the customer cannot purchase (“promotional vouchers”) are only available in the online shop
of the seller and can only be redeemed within the period specified by the seller.
9.2 Individual products may be excluded from the voucher campaign.
The specific restrictions can be found in the promotional voucher if applicable.
9.3 Promotional vouchers can only be redeemed before completing the ordering process. A subsequent one
There is no billing.
9.4 Only one promotional voucher can be redeemed per order. The redemption of several
Promotional vouchers in one order are not possible.
9.5 The value of the goods in each order must be at least the amount of the promotional voucher.
Any remaining balance will not be refunded by the seller.
9.6 If the value of a promotional voucher is not sufficient to pay for the respective order, the
One of the other payment methods offered can be used to pay the difference.
9.7 The balance of a promotional voucher will neither be paid out nor interest.
9.8 The promotional voucher will also not be refunded if the customer pays the entire amount or
partially paid goods are returned within the scope of his statutory right of withdrawal.
9.9 The promotional voucher is personal and may only be redeemed by the person who uses it
is named. A transfer of the gift voucher to third parties is excluded. The seller has this
The right, but not the obligation, to check the material eligibility of the respective voucher holder.
10. Applicable Law
10.1 The law of the Federal Republic of Germany applies, excluding international laws
Purchase of movable goods.
The legal regulations restricting the choice of law and the applicability of mandatory regulations
in particular the country in which the customer as a consumer has his habitual residence
untouched.
10.2 This choice of law made here does not apply with regard to the statutory right of withdrawal for consumers,
if they do not belong to a member state of the European Union at the time the contract is concluded and
their sole place of residence and delivery address outside of Europe at the time of conclusion of the contract
Union lie.
11. Place of Jurisdiction
If the customer is a merchant, a legal entity under public law or under public law
Special assets based in the territory of the Federal Republic of Germany are the exclusive ones
The place of jurisdiction for all disputes arising from this contract is the seller's place of business.
If the customer is based outside the territory of the Federal Republic of Germany,
The seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract, if
this contract or claims arising from this contract of the customer's professional or commercial activity
can be attributed.
Nevertheless, in the aforementioned cases, the seller is also entitled to appeal to the court at the customer's registered office
to call.
12. Information on online dispute resolution
The EU Commission's online dispute resolution platform can be accessed online at the following link:
https://ec.europa.eu/odr
We are not permitted to take part in a dispute resolution procedure before a consumer arbitration board
committed yet ready.
1. Scope
2. Conclusion of contract
3. Prices and payment terms
4. Delivery and shipping conditions
5. Right of withdrawal
6. Retention of title
7. Liability for defects
8. Redemption of gift vouchers
9. Redeeming promotional vouchers
10. Applicable Law
11. Place of Jurisdiction
12. Information on online dispute resolution
1. Scope
1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) of “ABERG MANUFAKTUR powered by AHD Tool-Solution UG
(limited liability) / Adrian Bonemberg" (hereinafter referred to as "Seller"), apply to all contracts
a consumer or entrepreneur (hereinafter referred to as “customer”) with the seller via the information provided by the seller
the goods offered in his online shop. The inclusion of the customer's own conditions
is contradicted unless otherwise agreed.
1.2 These General Terms and Conditions apply accordingly to the purchase of vouchers, if and to the extent not expressly stated
Different arrangements are made.
1.3 Consumer is any natural person who concludes a legal transaction for a purpose that is predominantly
cannot be attributed to either their commercial or independent professional activity.
1.4 Entrepreneur is a natural or legal person or a partnership with legal capacity that
Concluding a legal transaction in the exercise of their commercial or independent professional activity
acts.
2. Conclusion of contract
2.1 The presentation of the goods, particularly in the online shop, does not constitute a binding offer from the seller
represents.
2.2 First, the customer places the selected goods in the shopping cart. The next step begins
Ordering process in which all necessary data for order processing is recorded.
At the end of the ordering process, a summary of the order and contract data appears.
Only after confirming this order and contract data by clicking on the order process
button, the customer makes a binding offer to purchase the goods contained in the shopping cart.
2.3 The Seller accepts the Customer's offer through the following possible alternatives:
- Sending a written order confirmation or an order confirmation in text form (fax or email)
or
- Request for payment from the customer after placing the order
or
- Delivery of the ordered goods
The first alternative that occurs is decisive for the time of acceptance.
The period for accepting the offer begins on the day after the customer sends the offer and
ends at the end of the fifth day following the sending of the offer. Does the seller take it?
If the customer fails to make an offer within the aforementioned period, this constitutes rejection of the offer
The customer is then no longer bound to his declaration of intent.
2.4 The contract text of the contract concluded between the seller and the customer is determined by
saved by the seller. The contract text is stored on the seller's internal systems. The
The customer can view the general terms and conditions on this page at any time. The order details
The cancellation policy and the general terms and conditions will be sent to the customer by email. After completing the order
The contract text is accessible to the customer free of charge via their customer login, provided they have a customer account
has opened.
2.5 All entries made are displayed before clicking the order button and can be made by the customer
viewed before sending the order and by pressing the back button in the browser or the
usual mouse and keyboard functions can be corrected. In addition, the customer has, if available,
Buttons are available for correction, which are labeled accordingly.
2.6 The contract language is German.
2.7 It is the customer's responsibility to provide a correct email address for contacting and processing the order
and to set the filter functions so that emails relating to this order are delivered
can be.
3. Prices and payment terms
3.1 The prices displayed are final prices including statutory sales tax, unless otherwise
is agreed.
If additional shipping costs apply, this can be found in the product description.
3.2 If delivery is made to non-EU countries, additional customs duties, taxes or fees may apply
Customers must pay the relevant customs or tax authorities or credit institutions.
The customer is advised to check the details with the relevant establishments or authorities before ordering
to inquire.
3.3 The customer can select the payment methods that are available in the online shop.
3.4 If payment is made in advance by bank transfer, payment is due immediately, unless otherwise agreed
Conclusion of contract due.
3.5 When paying via SEPA direct debit, the purchase price is due after the deadline for issuing the payment has expired
Advance information on payment and due after a SEPA direct debit mandate has been issued.
Advance information is the seller's announcement to the customer that his account will be processed using SEPA direct debit
is charged and can, for example, take the form of an invoice or a contract.
The amount will be collected when the goods leave the warehouse and the deadline for advance information
has expired.
If the account cannot be redeemed due to insufficient funds or incorrect bank details
If the direct debit is impossible, the customer must bear the costs of the chargeback if this is his responsibility
has. The same applies in the event of an objection by the customer if he was not entitled to do so.
The seller reserves the right to check the customer's creditworthiness before carrying out the SEPA direct debit
to reject this payment method if the credit check is negative.
3.6 When paying via "PayPal", the payment is processed via PayPal (Europe) S.à rl et Cie, SCA, 22-
24 Boulevard Royal, L-2449 Luxembourg. Paypal’s terms of use apply. These are under
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
3.7 When paying via “PayPal direct debit”, the claim will be collected by PayPal after a payment is issued
SEPA direct debit mandate and after expiry of the deadline for advance information on behalf of the seller from
Customer's bank account. Advance information is the seller's announcement to the customer that his
Account is debited using SEPA direct debit and can, for example, in the form of an invoice or a
contract happened. The direct debit may be due to insufficient funds in the account or due to the statement
incorrect bank details cannot be redeemed or the customer objects to the debit without doing so
To be entitled, the customer has the costs arising from the chargeback of the respective credit institution
Fees to be borne if he is responsible for this. The remaining contractual relationship as well as rights and obligations
towards the seller and the seller remain unaffected by payment by direct debit.
3.8 When paying via “PayPal installment payment”, the customer concludes a partial payment contract with PayPal.
If PayPal allows payment via “PayPal installment payment”, the customer has to pay the invoice amount at the rate of
Paypal has to pay to PayPal according to the conditions set out in PayPal's payment portal
Paypal's terms of use apply, which you can find here:
[url]https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=de_DE[/url]
The remaining contractual relationship as well as rights and obligations towards the seller and the seller remain
unaffected by this payment method.
3.9 When paying by invoice via “PayPal invoice”, the payment is processed by PayPal.
The purchase price is due after delivery of the goods and is due to PayPal within 30 days of receipt of the invoice
to be paid unless another payment term is specified.
Purchasing on account requires a successful credit check by PayPal.
If the customer is allowed to purchase on account after checking the creditworthiness, the seller will pay his claim
to PayPal, therefore payments can only be made to PayPal with a debt-discharging effect.
The remaining contractual relationship as well as rights and obligations towards the seller and the seller remain
unaffected by this payment method.
Otherwise, the general terms and conditions of use for the use of PayPal's purchase on account apply:
https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
3.10 When paying via “SOFORT”, the payment is processed via the payment service provider SOFORT
GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “SOFORT”). To use the payment method
To be able to do this, the customer needs an online banking account that has been activated to participate in “SOFORT”.
PIN/TAN procedure with which he can authenticate himself accordingly during the payment process and the
Can confirm payment instructions to “SOFORT”. Payment will be made immediately upon completion
Payment process carried out by “SOFORT” and debited from the customer’s bank account. further information
for the “SOFORT” payment method can be found on the Internet at https://www.klarna.com/sofort/.
3.11 The seller also offers the customer the opportunity to specify the purchase price for certain specific items
to finance the designated items through the seller's partner bank. The following requirements must be met
be fulfilled for this:
- The customer has a checking account with a German bank or savings bank.
4. Delivery and shipping conditions
4.1 Goods are delivered by shipping to the delivery address specified by the customer.
Deviating from this is the payment made by the customer at the time of payment via PayPal
The delivery address provided is decisive.
4.2 Delivery by freight forwarder is carried out “free curbside” i.e. to the address closest to the delivery address
public curb. This only applies if there is nothing in the seller's shipping information
otherwise arises and nothing else has been agreed.
4.3 Incurs incurred by the seller due to the provision of an incorrect delivery address or an incorrect addressee
or other circumstances that lead to the impossibility of delivery, additional costs, these are borne by the
to replace the customer, unless he is not responsible for the incorrect information or impossibility. The same applies to the
In the event that the customer was temporarily prevented from accepting the service, unless the seller has
The service was adequately announced to him in advance. Excluded from this regulation are the costs of
Return if the customer has effectively exercised his right of withdrawal. Here it remains the legal one
or the arrangement made by the seller.
4.4 If self-collection has been agreed, the customer will be informed by the seller that the item he ordered
Goods are ready for collection. After receiving this email, the customer can return the goods after consultation with the
Pick up the seller at the seller's headquarters or at an agreed location. In this case none arise
Shipping.
4.5 Vouchers are provided to the customer in the following form:
- by email
- via download
- by post
5. Right of withdrawal
5.1 If the customer is a consumer, he or she generally has a right of withdrawal.
5.2 The seller's cancellation policy applies to the right of cancellation.
5.3 Consumers who are not members of the European Union at the time the contract is concluded
belong and their sole place of residence and delivery address at the time of conclusion of the contract is outside of
European Union, there is no right of withdrawal.
6. Retention of title
If the seller makes advance payment, the goods remain in the warehouse until the purchase price has been paid in full
Property of the seller.
7. Liability for defects
7.1 With regard to the warranty, the provisions of statutory liability for defects apply, insofar as these General Terms and Conditions apply
nothing different has been agreed.
7.2 The customer is asked to return delivered goods with obvious transport damage to the deliverer
complain and inform the seller of this. Failure to comply will have no impact
the customer's legal or contractual claims for defects.
8. Redemption of gift vouchers
8.1 Vouchers that were purchased via the seller's online shop
(“Gift vouchers”) can only be redeemed in the seller’s online shop.
8.2 Gift vouchers and remaining balance of gift vouchers can be used until the end of the third year
be redeemed after the year the voucher was purchased. Any remaining credit will be deducted until the expiry date
credited to the customer's voucher account.
8.3 Gift vouchers can only be redeemed before completing the ordering process. One
There will be no subsequent redemption.
8.4 Only one gift voucher can be redeemed per order. The redemption of several
Gift vouchers in one order are not possible.
8.5 Gift vouchers can only be redeemed for the purchase of goods.
The purchase of additional gift vouchers cannot be paid for using a voucher.
8.6 If the value of a gift voucher is not sufficient to pay for the respective order, the
One of the other payment methods offered can be used to pay the difference.
8.7 Credits on gift vouchers will not be paid out and will not bear interest.
8.8 The gift voucher is personal and may only be redeemed by the person named on it
is named. A transfer of the gift voucher to third parties is excluded. The seller has this
The right, but not the obligation, to check the material eligibility of the respective voucher holder.
9. Redeeming promotional vouchers
9.1 Vouchers that the seller offers as part of (promotional) campaigns with a specific period of validity
which the customer cannot purchase (“promotional vouchers”) are only available in the online shop
of the seller and can only be redeemed within the period specified by the seller.
9.2 Individual products may be excluded from the voucher campaign.
The specific restrictions can be found in the promotional voucher if applicable.
9.3 Promotional vouchers can only be redeemed before completing the ordering process. A subsequent one
There is no billing.
9.4 Only one promotional voucher can be redeemed per order. The redemption of several
Promotional vouchers in one order are not possible.
9.5 The value of the goods in each order must be at least the amount of the promotional voucher.
Any remaining balance will not be refunded by the seller.
9.6 If the value of a promotional voucher is not sufficient to pay for the respective order, the
One of the other payment methods offered can be used to pay the difference.
9.7 The balance of a promotional voucher will neither be paid out nor interest.
9.8 The promotional voucher will also not be refunded if the customer pays the entire amount or
partially paid goods are returned within the scope of his statutory right of withdrawal.
9.9 The promotional voucher is personal and may only be redeemed by the person who uses it
is named. A transfer of the gift voucher to third parties is excluded. The seller has this
The right, but not the obligation, to check the material eligibility of the respective voucher holder.
10. Applicable Law
10.1 The law of the Federal Republic of Germany applies, excluding international laws
Purchase of movable goods.
The legal regulations restricting the choice of law and the applicability of mandatory regulations
in particular the country in which the customer as a consumer has his habitual residence
untouched.
10.2 This choice of law made here does not apply with regard to the statutory right of withdrawal for consumers,
if they do not belong to a member state of the European Union at the time the contract is concluded and
their sole place of residence and delivery address outside of Europe at the time of conclusion of the contract
Union lie.
11. Place of Jurisdiction
If the customer is a merchant, a legal entity under public law or under public law
Special assets based in the territory of the Federal Republic of Germany are the exclusive ones
The place of jurisdiction for all disputes arising from this contract is the seller's place of business.
If the customer is based outside the territory of the Federal Republic of Germany,
The seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract, if
this contract or claims arising from this contract of the customer's professional or commercial activity
can be attributed.
Nevertheless, in the aforementioned cases, the seller is also entitled to appeal to the court at the customer's registered office
to call.
12. Information on online dispute resolution
The EU Commission's online dispute resolution platform can be accessed online at the following link:
https://ec.europa.eu/odr
We are not permitted to take part in a dispute resolution procedure before a consumer arbitration board
committed yet ready.